Senior Director, Automation & Artificial Intelligence

at Quest Diagnostics
Published May 31, 2023
Location Clifton, NJ
Category Default  
Job Type Full-time  



Sr Director, Automation & Artificial Intelligence

Recognized by FORTUNE magazine as one of the "World's Most Admired Companies," Quest Diagnostics ( is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. We are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index, with 2022 revenues of $9.88 billion.

The Role

The Senior Director Automation and Artificial Intelligence will be responsible for leading and executing the company's automation and AI strategy, including the development and implementation of new automation and AI initiatives. The successful candidate will work closely with cross-functional teams to identify opportunities for automation and AI within the organization and develop and execute plans to improve operational efficiencies and drive revenue growth.


  • Develop and implement automation and AI strategies, plans, and initiatives to improve business operations and drive revenue growth.
  • Lead the identification of automation and AI opportunities across the organization, and partner with cross-functional teams to implement solutions.
  • Drive the development and implementation of new automation and AI products and services.
  • Collaborate with IT and data teams to ensure automation and AI solutions align with the company's overall data architecture and technology roadmap.
  • Manage and oversee the delivery of automation and AI projects, ensuring they are delivered on time, within budget, and meet business objectives.
  • Lead continuous improvement initiatives to optimize the performance of existing automated solutions and processes.
  • Develop and maintain strong relationships with internal and external stakeholders, including vendors, partners and customers.
  • Provide leadership, guidance, and mentoring to the automation team, ensuring their professional development and growth.
  • Ensure that automation projects are executed in compliance with all relevant regulations and standards, such as FDA, CLIA, and others.


  • Minimum of 10 years of experience implementing automation, with a strong track record of delivering successful projects. Two years of AI experience.
  • Minimum of 5 years in a regulated manufacturing environment such as laboratory operations/ medical device / pharmaceutical / IVD.
  • Proven ability to develop and implement automation and AI strategies that improve operational efficiencies and drive revenue growth.
  • Strong leadership and people management skills, with a proven ability to lead and mentor direct and indirect teams to deliver high-quality results.
  • Excellent communication and interpersonal skills, with a proven ability to build strong relationships with internal and external stakeholders.
  • Deep understanding of automation and AI technologies and their application in business operations.
  • Strong project management skills, with a proven ability to manage multiple projects simultaneously and deliver on time and within budget.
  • Bachelor's degree and Master's degree are required.

About Quest Diagnostics

Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest Diagnostics annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our nearly 50,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.


  • FORTUNE magazine's "World's Most Admired Companies" list for 9 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category.
  • Fortune magazine's Fortune 500 list
  • Forbes Global 2000
  • Forbes' America's Best Employers List for third consecutive year
  • Forbes 2020 America's Best Employers for Women for second consecutive year
  • S&P 500
  • Barron's 500
  • Member of the Dow Jones Sustainability World Index
  • Included in the FTSE4Good, Calvert, and Ocean Tomo sustainability indices
  • Listed in the most recent Newsweek Green Rankings
  • Consistently named one of the best places to work in U.S. business journal rankings
  • Named a DiversityInc Noteworthy Company for third consecutive year
  • Listed on the Disability Equality Index (DEI), a joint initiative of the American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN), recognizing companies for prioritizing the inclusion of people with disabilities
  • Named Top 23 'Best Places to Work for LGBTQ Equality' in New Jersey
  • Named a Best Place to Work for LGBTQ Equality by scoring a perfect 100 on the Human Rights Campaign Foundation's 2021 Corporate Equality Index (CEI) for the fifth consecutive year.
  • Achieved Cancer Gold Standard accreditation from the CEO Roundtable on Cancer, recognizing our actions to reduce the cancer risk of employees and their families
  • Received C. Everett Koop National Health Award for Efforts to Promote Employee Health in 2020

Diagnostic Testing Services

Quest Diagnostics is the world's leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests - such as total cholesterol, Pap testing and white blood cell count - to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.


In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics' reputation as a leading innovator, provider of high value, low cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.

Quest Diagnostics' long-term strategy is to become the undisputed world leader in diagnostic testing, information and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation:

  • Deliver Innovative Solutions
  • Leverage their Unparalleled Access and Distribution Network
  • Expand their relationships with large payors and health systems
  • Deliver Superior Patient Experiences

To Apply

Please Log In or Register to Upload a Resume and complete the online Application by visiting, clicking "Job Search" and following the prompts. Because of the large number of applicants to job openings, Quest Diagnostics will only contact qualified candidates for interviews.