**Associate Director of Business Intelligence – Nashville, TN

at UnitedHealth Group
Location Nashville, TN
Date Posted November 19, 2021
Category Default
Job Type Full-time


Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

Optum Advisory Services is seeking an Associate Director of Business Intelligence to facilitate the expansion of analytical insights and adoption of data-driven decision-making utilizing business intelligence platforms within client health systems.  Reporting to the Director, Analytics Delivery, this role will be responsible for leading the team responsible for liberating data and insights for the entire healthcare delivery system.

Primary Responsibilities:

  • Lead the creation of new analytical content, enhancement of existing analytics, and rationalization of ineffective or outdated reporting within the business intelligence ecosystem
  • Guide the design of the backend data architecture structures needed to effectively power dynamic business intelligence
  • Facilitate team collaboration between business stakeholders, domain principals, subject matter experts (SMEs), and platform and technology team members to ensure the appropriate flow of data to business intelligence applications needed to power actionable reporting
  • Provide the business intelligence expertise to inform the design of the data storage and ETL processes needed for analytical insights
  • Lead the development of sophisticated data enrichment processes within business intelligence tools and the EDW that server as the single source of truth to expanded insights on base data
  • Partner with the broader analytics team to support data lineage, effective data strategy, and user confidence in the validity, integrity, and actionability of the data
  • Collaborate with leadership of business intelligence architects and domain analysts to maximize the effectiveness of business intelligence tools, dashboards, and other dynamic business intelligence capabilities
  • Provide guidance and oversight for the entire analytic development lifecycle for new or materially modified content
  • Manage access to content to ensure that only appropriate resources view data in appropriate ways
  • Partner with the broader analytical platform team to ensure accuracy and efficiency in aggregation and alignment of foundational data assets needed to power analytics
  • Lead a team of business intelligence delivery experts to drive value for client partners
  • Lead efforts to create new analytical insights and capabilities related to clinical, financial, operational, and other related areas
  • Act as a subject matter expert for business intelligence tools (e.g. QlikView, Power BI, Tableau, MicroStrategy, etc.)
  • Create content onboarding and rollout strategies that promote the adoption and utilization of new business intelligence tools, products, or capabilities
  • Support prioritization efforts of competing business needs considering resource availability in collaboration with Analytics leadership
  • Create and promote business intelligence standards that help drive effectiveness of analytics and efficiency in new efforts
  • Implement strategies to ensure that new analytics adhere to data and platform guidelines created in partnership with platform architects, data governance, data engineering, and other relevant teams
  • Create business intelligence design standards and processes that expedite the turnaround time to create new analytics
  • Create standards to retire outdated or unneeded business intelligence dashboards and tools
  • Ensure complex analytics adhere to industry best practices
  • Ensure effective documentation processes throughout all the entire analytical lifecycle

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s Degree
  • 7+ years of health system analytics professional experience (e.g., business intelligence, program / product management, healthcare operations, clinical optimization, data science, machine learning, artificial intelligence, and / or healthcare financial modeling)
  • 4+ years of experience writing business logic in SQL, Python, Scala, or other similar coding language
  • 4+ years of experience working with industry standard relational and/or non-relational data storage systems (preferably Microsoft SQL Server)
  • 4+ years of experience managing analytics initiatives with minimal guidance
  • Solid experience in building new content within common reporting and business intelligence platforms (e.g. QlikView, Power BI, Tableau, MicroStrategy, etc.)
  • Solid experience leveraging multiple content dissemination techniques to meet user requirements
  • Experience creating design standards for analytical content
  • Experience with data migration, ETL tools, and related processes (e.g. SSIS, Informatica, etc.)
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:

  • Advanced degrees or certifications in Technology, Analytics, Information Systems, Data Science or related field
  • Strong working knowledge of healthcare analytics and background in healthcare organizations
  • One or more Epic Certifications
  • Solid experience with multiple EPIC modules or components: Caboodle, Clarity, Care Everywhere, Grand Central, Healthy Planet, Prelude/ADT, Resolute Hospital/Professional Billing, EpicCare Inpatient, EpicCare Ambulatory, Cadence, Reporting Workbench, Slicer Dicer, Radar
  • Depth of experience and proven track record creating and promoting analytics-based decision making within healthcare organizations
  • Experience contributing to cross-functional efforts, with proven success in creating healthcare analytics
  • Experience building dynamic analytical capabilities inclusive of reporting, dashboards, extracts, BI tools, analytical web applications and other similar products
  • Ability to support multiple client initiatives or projects
  • Ability to communicate complex concepts verbally and in writing
  • Experience and credibility interacting with analytics and technology leadership
  • Willingness to travel up to 10%

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords:  Associate Director of Business Intelligence, Nashville, TN, Tennessee