Artificial Intelligence Jobs - BPM- Business Intelligence and Digital Transformation Lead, 1244

at Hellmann Worldwide Logistics
Location Charlotte, NC
Date Posted June 30, 2020
Category Default
Job Type Full-time

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Benchmark best practice on methodologies and tools for project management, business process management and operations
• Build interactive visualizations and business intelligence platforms of business data to provide Leadership with best-in-class analytics
• Innovate IT/digital solutions and technologies to support product and operations improvements
• Support prioritization of investments in technologies/systems
• Along with Customer Implementation Team, develop Key Performance Indicators (KPIs) and the respective monitoring tools to ensure a
successful implementation; successful means all Customers and internal teams have all tools necessary to efficiently fulfill all Customer
requirements
• Collaborate with IT stakeholders, as well as involved business units, in the Customer implementation projects
• For Customer Experience excellence, support process redesign of Customer touchpoints
• Keep up to date with industry standards, regulatory developments, and innovation possibilities
• Identify and spreading best practices throughout the organization
• Identify business process improvements
• Oversee and drive assigned process improvement initiatives using Lean Six Sigma model and tools
• Support all Business Process management (BPM) projects on tools for digitalization, process automation, and data visualization
• Support business in defining operational performance KPIs and targets
• Build dashboard and reports for Branches and Products to monitor the health of their processes and proactively guide activities for
Operational Excellence
• Along with BPM Team, monitor adherence at operational level and follow-up on deviations and initiate corrective actions where needed

QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE
• Related Bachelor’s degree required. Master’s degree a plus.
• Logistics a plus
• Certified Lean Six Sigma Green or Black Belt a plus

KNOWLEDGE, SKILLS & ATTRIBUTES
• Strong quantitative, analytical, problem-solving and systemic thinking skills with ability to thoroughly synthesize information from different
sources
• Proven Project Management experience
• Effective communication, Change Management, and Facilitation skills. Positivism and ability to excite and motivate people at all levels of
the organization
• Fluent in English (both written and spoken). Spanish and French are positive
• Digitalization: Artificial Intelligence (AI), OCR, Robotic Process Automation (RPA)—UiPath experience preferred
• Data Analytics: Microsoft Excel, Business Objects
• Data Visualization: Microsoft Excel, Power BI
• Programming: SQL, workflow configuration
• Database: SQL Server, Microsoft Access
• Self-confident, creative, innovative
• Willing to help, looks for solutions, coaches others in finding their own solutions
• Values each person no matter their position, empathetic
• Team oriented. Willing to coach and receive coaching. Willing to lead and to follow depending on the situation. Eager to go above and
beyond when needed to be successful.
• Curious and continuously looking for ways to learn and grow

PHYSICAL DEMANDS
• Frequently required to stand, and walk
• Regularly required to sit for extended periods
• Regularly uses arms to reach, hands and fingers for computer and phone use
• Speaking clearly and listening for heavy phone contact
• Requires close-up and computer screen distance vision ability
• Requires occasional overnight travel
• Highly flexible towards traveling mostly within US and Canada

WORK ENVIRONMENT
The work environment characteristics are similar of those of an office setting with various office equipment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

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